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EasySell Refund Policy

All refund requests are reviewed on a case-by-case basis and approved at our sole discretion. A refund may be granted only in the situations outlined below.


1. Eligible Refund Scenarios


No orders during the billing cycle

You may be eligible for a refund if EasySell was active during the billing cycle but no orders were submitted through the form during that period.


Early cancellation with minimal usage

You may request a refund within 7 days of activating your plan, provided that the total number of orders processed during that period did not exceed the free plan limit.


Store closure during the billing cycle

You may be eligible for a refund if your store was closed during an active billing cycle and your EasySell form received no traffic during that 30-day period. We may verify the closure period and account activity before approving the refund.



2. Important Limitations


  • Refund requests apply only to the current active billing period, unless they fall under the store closure or no orders scenarios described above.
  • Refunds are not available for previous billing periods outside of those exceptions.
  • Submitting a refund request does not guarantee approval.


3. Annual Plans


If a refund for an annual plan is approved, the refund amount will be calculated by deducting the equivalent monthly plan price for each month the app was active. The remaining balance will be refunded.


4. Right to Refuse


We reserve the right to deny any refund request that does not meet the conditions set out in this policy.


5. How to Request a Refund


To request a refund, please contact us through:


Updated on: 10/03/2026