> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.tyslo.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to recover abandoned orders created by EasySell using Klaviyo? ||| Warning: ||| This advanced guide will assist you in linking EasySell to the third-party application **Klaviyo**. The goal is to enable you to send emails to recover abandoned orders. **Please note that as Klaviyo is a third-party app, EasySell support won't be able to assist with this process**. Therefore, it's essential to carefully read through each step and refer to the provided images to successfully complete the setup. | Before starting this guide, make sure you have added a marketing consent checkbox to your form. If not, follow the article below: | [How to add marketing consent checkbox to EasySell order form?](/en/article/how-to-add-marketing-consent-checkbox-to-easysell-order-form-72yzq0/) # Step 1: Install Klaviyo app and create an account You can install Klaviyo app from here: https://apps.shopify.com/klaviyo-email-marketing # Step 2: Get your API KEY from Klaviyo * Click your account on bottom left and select: **Integrations** ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-17-at-204655_1n60far.png) * Click **Developer tools** button: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-17-at-204709_bd1cv1.png) * Click **Manage API Keys** button then click **Create Private API key**: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-17-at-204717_1qewzkz.png) ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-17-at-204727_1o60qx2.png) * Enter the name of the API Key: EasySell COD Form, then select the required permissions as on this image and click **Create**: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-17-at-204630_ihbioh.png) * Now copy your API Key: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-17-at-204828_1jyq2qu.png) # Step 3: Open EasySell and paste your API Key * Go back to EasySell app, then **Open Settings > Advanced** and go to **Abandoned checkouts** sections: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-19-at-204757_1mtofv2.png) * Paste your API Key from the previous step: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-19-at-204843_1g2rs2o.png) * The last step is to test if everything is OK, click on **Send test event** button: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-19-at-205011_btzti0.png) * You should see a success message like this, means that you have successfully integrated EasySell with Klaviyo. ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-19-at-205051_54eiwh.png) * Now save your API Key on EasySell: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-19-at-205134_ohz4sx.png) # Step 4: Create Abandoned Checkout Flow on Klaviyo * From your **Klaviyo** Dashboard click on **Flows** Menu then click on **Create flow** button: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-17-at-211329_m9ngru.png) ![Create flow](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2024-07-18-at-154514_1ro5yns.png) ![Build your own flow](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2024-07-18-at-154354_y9pdfn.png) ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-17-at-211425_1s6mj5p.png) * Click **Your metrics** from the left menu, and select API: ![API](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2024-07-18-at-154714_1adteqo.png) * On the Trigger select **EasySell Abandoned Orders** event then click **Save**: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2024-07-18-at-154838_5n6ek1.png) ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2024-07-18-at-154945_fox23n.png) * Add **Email** Action to your flow: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-17-at-211705_i3uuxy.png) * Fill your settings then click on ** Select template**: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2024-07-18-at-155156_1kf24j2.png) * Select the template you want then click **Use template**: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-17-at-212009_1afh5a.png) ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-17-at-212053_17jd6qg.png) * Change the URL of the action button and set it to: `{{event.recovery_url}}` || This URL will open the same page where the customer abandoned his order and also his information will be prefilled. ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2024-07-18-at-155552_6vdcwa.png) * Now click Done and then review and save: ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-17-at-212336_pufyyp.png) ![](https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2023-07-17-at-212403_qshfvr.png) | ℹī¸ If need any further information or you need any kind of help, please do not hesitate to contact us via chat or WhatsApp from the app 😎