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> Use this file to discover available pages before exploring further.
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# Where to redirect clients after placing an order?

**You can choose where you want your clients to be directed after placing an order.**

To do that:
* Go to **Settings**
* Then **General**
* on the **Manage redirection** section, choose one of the options bellow: 

###### 1- Redirect customers to Shopify default Thank you page

Your customers will be directed to the Shopify default **Thank you** page after completing their purchase in the store.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/b/1/5/4b154ca9ad47c000/cleanshot-2026-03-02-at-230313_kx4d7c.png)


###### 2- Redirect customers to specific page

You can direct your customers to a specific page, for example your custom **Thank you** page or your **Contact Us** page.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/b/1/5/4b154ca9ad47c000/cleanshot-2026-03-02-at-230410_1k88m5o.png)


###### 3- Redirect customers to WhatsApp to chat with you

You can also direct your customers to your WhatsApp to chat with you after they place an order, so you can for example get more information from them or stay in touch with them.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/b/1/5/4b154ca9ad47c000/cleanshot-2026-03-02-at-230440_152291q.png)

###### 4- No redirection (Show thank you message only)

Choose this option if you want to show only a message without redirection, put and customize your message the way you want.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/b/1/5/4b154ca9ad47c000/cleanshot-2026-03-02-at-230513_1d783ej.png)


|| Please note that you can use dynamic variables to automatically insert order, customer, or shipping information.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/b/1/5/4b154ca9ad47c000/cleanshot-2026-03-02-at-230603_101yqkr.png)



| 🌟 Need more info or support? Drop us a message via the app chat or WhatsApp - we're here to make things easy for you! 😇