How to prevent fake orders by limiting orders for certain IP addresses?
EasySell IP blocker allow you to limit orders for certain IP addresses, it will help you block fraudulent customers and prevent upcoming fake orders.
Here is how you can do that
Go to Settings
Then click on Advanced
Scroll to IP Blocker section
To limit excessive orders from the same IP address, you can set a restriction on the number of orders allowed within a certain timeframe. For example, each IP address can place only one order per hour.
To limit the number of orders per IP address, Go to the IP Blocker section and select the Only allow X orders per IP address within X hours option. Then, specify the desired number of orders and the time frame in hours.
To avoid being affected by the order limit, be sure to add your IP address and that of your staff to the "Allowed IP addresses" block. Otherwise, this option will limit the number of orders for everyone, including you.
Enter a list of IP addresses that you want to block, separating each address with a new line.
Enter a list of IP addresses that you want to allow (for example yours if you have option 1 enabled), separating each address with a new line.
To block a suspicious client that you think is making fake orders, you need to know their IP address first. Here's how to get it.
Go to Settings
Then Advanced
Scroll down to Form options
Select Include the client's IP Address on the order note option, and save
Now go to your Shopify Admin, then Orders, click on the client's order, on Additional details you will find the IP address.
ℹ️ If need any further information or you need any kind of help, please do not hesitate to contact us via chat or WhatsApp from the app 😎
Here is how you can do that
Go to Settings
Then click on Advanced
Scroll to IP Blocker section
1- Allow only a number of orders per IP address within a number of hours
To limit excessive orders from the same IP address, you can set a restriction on the number of orders allowed within a certain timeframe. For example, each IP address can place only one order per hour.
To limit the number of orders per IP address, Go to the IP Blocker section and select the Only allow X orders per IP address within X hours option. Then, specify the desired number of orders and the time frame in hours.
To avoid being affected by the order limit, be sure to add your IP address and that of your staff to the "Allowed IP addresses" block. Otherwise, this option will limit the number of orders for everyone, including you.
2- Add IP Addresses to block
Enter a list of IP addresses that you want to block, separating each address with a new line.
3- Add IP Addresses to allow
Enter a list of IP addresses that you want to allow (for example yours if you have option 1 enabled), separating each address with a new line.
How to get your client IP address
To block a suspicious client that you think is making fake orders, you need to know their IP address first. Here's how to get it.
Go to Settings
Then Advanced
Scroll down to Form options
Select Include the client's IP Address on the order note option, and save
Now go to your Shopify Admin, then Orders, click on the client's order, on Additional details you will find the IP address.
ℹ️ If need any further information or you need any kind of help, please do not hesitate to contact us via chat or WhatsApp from the app 😎
Updated on: 03/03/2023