General

• How to Prevent Fake Orders and Enhance Fraud Protection on Your Store?

  Fraudulent orders can harm your business, leading to chargebacks, inventory losses, and unnecessary costs. The EasySell Fraud Protection system helps prevent suspicious activity by blocking high-risk orders based on different criteria. To access Fraud Protection section Go to Settings Then click on the Fraud Protection tab 1- Order Blocker The Order BlockerSome readers

• Where to redirect clients after placing an order?

  You can choose where you want your clients to be directed after placing an order. To do that: Go to Settings Then General on the Manage redirection section, choose one of the options bellow: 1- Redirect customers to Shopify default Thank you page Your customers will be directed to the Shopify default Thank you page after completing their purchase in the store. (https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2024-06-02-at-1938Few readers

• How to add an additional fee to Cash On Delivery (COD) orders?

  You may charge an additional fee when the customer chooses to pay for the item C.O.D. instead of paying in advance. Follow the steps below to add the additional charge to COD orders. Go to Settings. Then General. Scroll to the Add an additional charge to COD orders section. Check the Charge an additional fee on orders placed through the form option. Now you can choose to charge a Fixed fee, or a Percentage of the total order amount, enter the value you wanFew readers

Visibility

• How to enable EasySell order form in your store?

  To enable EasySell order form in your store, follow the steps bellow. Step1: Open your theme and click 'save' to activate the EasySell app embeds in your store Go to Settings Then Visibility Click on Open theme button on EasySell Activation section Now make sure the EasySell app embed is Active Click Save (https://storage.crisp.chat/userPopular

• Hide / Show buttons

  Hide Add to cart button Here is how you can hide Add to cart button from your store: Go to Settings then Visibility Scroll to Buttons visibility section Check Hide Add to Cart button option And Save. Hide Buy Now button Here is how you can hide Buy Now button from your store: Go to Settings then Visibility Scroll to BuSome readers

• How to hide/show "Checkout" button?

  Here is how you can hide Checkout button from your store: Go to Settings then Visibility Scroll to Buttons visibility section Check Hide Checkout button option And Save.Few readers

• How to hide/show "Add to cart" button?

  Here is how you can hide Add to cart button from your store: Go to Settings then Visibility Scroll to Buttons visibility section Check Hide Add to Cart button option And Save.Few readers

• How to hide/show "Buy Now" button?

  Here is how you can hide Buy Now button from your store: Go to Settings then Visibility Scroll to Buttons visibility section Check Hide Buy Now button option And Save.Few readers

• How to set order eligibility for Cash on Delivery?

  Follow the steps below to help you set order eligibility for Cash on Delivery. Enable order eligibility Go to Settings Then Visibility Scroll down to Order eligibility section Now Check Enable order eligibility option Enter the price range. Orders within this range will be eligible for payment via Cash on Delivery. The form will be disabled if the order total falls outside this range. (https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleansFew readers

Shipping

• How to configure and add Shipping rates to your order form?

  EasySell allows you to use configured Shopify Shipping rates or create your own custom Shipping rates, then you can use them inside your form. To configure your Shipping rates: Go to Form Builder. Then Shipping rates. Here you can add a custom Shipping rates or Import the preconfigured ones from your Shopify Admin. Custom Shipping Rates (RecommendedSome readers

Tracking

• How to enable Facebook Conversion API (CAPI) on EasySell ?

  1- Add Facebook conversion API To add Facebook conversion API, go to Settings Tracking, click Add, then choose Facebook Conversion API from Pixel type list, finally add your Pixel ID and Access Token, and save. 2- Open Events Manager on Facebook Business Manager and generate access token for your Facebook Pixel 3- Add your Pixel ID and Access token on the app then Save (https://Popular

• How to add tracking pixels to EasySell ?

  EasySell Order form, allows you to add as many tracking pixels as you want, it will auto-detect pixels you already configured on your Shopify Admin, but you can add additional ones.Some readers

• How to set up Google Ads tracking in EasySell ?

  Follow the steps bellow to configure Google Ads tracking in EasySell. 1- Go to your Conversions In your Google Ads account, click on Goals Summary in the left-side menu. 2- Add a New Conversion Click on + Create conversion action. Then chooSome readers

• How to enable TikTok Events API on EasySell ?

  1- Open Events on your TikTok Ads Manager Log in your TikTok Ads Manager Click on Tools, then click on Events Tyslo EasySell - TikTok Events 2- Click on Manage under Web Events Tyslo EasySell - Manage Web Events 3- Open your TikTok Pixel and copy ySome readers

• How to connect Google Analytics 4 - GA4 to EasySell?

  Find your Google tag ID To find your Google tag ID (which usually starts with "G-"), do the following: Sign in to your Google Analytics account. Click Admin. At the top of the Property column, select your property. In the Property column, click Data streams. (https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/ga4-Few readers

• How to track Lead event instead of Purchase on Facebook pixel?

  You can track 'Lead' events instead of 'Purchase' events using Facebook Pixel through EasySell. Follow the steps below to do so. Track Lead event instead of Purchase Go to Settings Then click on Tracking in the menu Scroll down to Tracked Events List On Events Tracked column forFew readers

• Double Meta purchase events potential causes

  1. Check if you have created custom conversions on your meta account, this may result on double conversions: 2. Make sure that “Track Events Automatically Without Code” is OFF: 3. Are using a third part apps forFew readers

• How to add Facebook Pixel and Facebook Conversion API to EasySell?

  To add the Facebook Pixel and Conversion API to your EasySell app, follow this guide for assistance. Add Facebook Tracking Pixel Go to EasySell Settings Click on Pixels in the left menu. Click the + Add New Pixel button. Under Pixel Type, select Facebook Pixel, then enter your Facebook Pixel ID in the Pixel ID field. Save your changes. (https://storage.crisp.chat/users/helpdesk/website/4b154ca9ad47c000/cleanshot-2025-03-15-at-231051u2yruq.pFew readers

• How to add TikTok Pixel and Events API to EasySell?

  To add the TikTok Pixel and Events API to your EasySell app, follow this guide for assistance. Add TikTok Tracking Pixel Go to EasySell Settings Click on Pixels in the top menu. Click the + Add New Pixel button. Under Pixel Type, select TikTok Pixel, then enter your TikTok Pixel ID in the Pixel ID field. Save your changes. Add TiFew readers

Advanced

• How to limit the availability of Cash on Delivery to certain postal codes that you serve?

  You can limit the availability of Cash on Delivery to specific postal codes, EasySell order form will only accept allowed postal codes, follow the steps bellow to do that. Limit where Cash on Delivery is available Go to Settings Then click on the Fraud Protection tab Scroll down to Exclude postal codes section Check the Limit where Cash on Delivery is available by postal code field Now the configuration section is shown, you have two options to choose from: 1Few readers

• How to enable Abandoned Checkouts on EasySell?

  Follow the instructions below to help you enable Abandoned Checkouts on EasySell. Enable Abandoned Checkouts on EasySell Go to Settings Then Click on General on the top bar menu Scroll down to Abandoned checkouts Check the Enable abandoned orders option Save your changes Please note that : Abandoned orders will be created if theFew readers

Abandoned checkouts

This section contains no articles.

Edit Languages

This section contains no articles.

• Change your form type, PopUp or Embedded.

  You can customize how your order form appears in your store, choosing between a PopUp order form or an embedded form. Follow this guide to see how you can do that. Form type Go to Form Builder Then on Form Type section Choose if you want your form to show as a Pop-up Form or Embedded Form. Customize the popup button Go to Form Builder ThenFew readers